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The first step to filing a maintenance request is visiting una.edu/housing. On the main page you can scroll down and click on the tab that says Maintenance Requests. When you scroll down, you can view some of the reasons that you might need to submit a maintenance request for, and then there is a Click Here tab under Submitting a Maintenance Request that you will need to click. This link will bring you to the TMA Service Desk page where you will then click Submit A Work Request. Use the drop-down menu to select the facility, which is Main Campus, and the building that youre submitting a request for. In this case, were using Olive Hall. You will then use the Area drop-down to select the exact location of the maintenance request. Most likely, this will be your room number, but if theres a light out in a hallway or a lobby, youre welcome to submit a maintenance request for that, as well. The next step is to enter your name, phone number and email address. In the request box