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is rebecca with made central and in this video were going to show you how to remove a duplicate tip if it was left after an invoice was created so if you have that feature turned on to allow customers to leave a tip after invoices are created youll get an open ticket on your dashboard with the amount that they want to tip so from the quickbooks tab im going to show you here by selecting an invoice number and this is the job that they wanted to leave the tip on so for example say i accidentally just hit that i forgot to add the amount in and now ive added a tip of zero so i wouldnt want to keep that on there and then say i go ahead and put the correct amount in and hit add tip so now ive got the correct tip amount on there but i want to get rid of that duplicate or that zero entry there so im gonna have to go over to my quickbooks online because thats where this invoice was created so im going to head over to my quickbooks online account im going to go to my invoicing overview