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hi everyone its Mina Marzano here at Medicare insiders thanks for tuning in in todays video were going to be going over some frequently asked questions regarding the new CMS call recording regulation so stay tuned for more [Music] so if youre an insurance agent offering the Medicare product you more than likely have already heard of CMS new regulation that came out earlier this year stating that October 1st we would have to record our calls if they were done telephonically theres been a lot of confusion theres been a lot of doubts and a lot of misinformation kind of circling around some information that has kind of evolved and continues to evolve as the time moves forward so this videos purpose is to go over some of those frequently asked questions I have a list of questions here that Ive gotten from Agents that I would like to clarify and hopefully provide a little bit more guidance when it comes to whats required of us moving into ADP so the very first question is what call