Regulate us phone record easily

Aug 6th, 2022
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How to regulate us phone record

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hi everyone its Mina Marzano here at Medicare insiders thanks for tuning in in todays video were going to be going over some frequently asked questions regarding the new CMS call recording regulation so stay tuned for more [Music] so if youre an insurance agent offering the Medicare product you more than likely have already heard of CMS new regulation that came out earlier this year stating that October 1st we would have to record our calls if they were done telephonically theres been a lot of confusion theres been a lot of doubts and a lot of misinformation kind of circling around some information that has kind of evolved and continues to evolve as the time moves forward so this videos purpose is to go over some of those frequently asked questions I have a list of questions here that Ive gotten from Agents that I would like to clarify and hopefully provide a little bit more guidance when it comes to whats required of us moving into ADP so the very first question is what call

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Eleven states require two-party consent, however. In other words, everyone involved in a conversation must agree to be recorded. Those states are California, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Pennsylvania, and Washington. (Dont let the phrase two-party throw you.
The FCC has no rules regarding recording of telephone conversations by individuals, but some state laws prohibit this practice. Recording intrastate (within the same state) wireline telephone conversations may violate state laws.
Federal law (18 U.S.C. 2511) requires one-party consent, which means you can record a phone call or conversation so long as you are a party to the conversation.
In California, all parties to any confidential conversation must give their consent to be recorded. For calls occurring over cellular or cordless phones, all parties must consent before a person can record, regardless of confidentiality. Both civil and criminal penalties are available to victims of illegal recordings.
California requires the consent of all parties, with a minimum consent being the notification that the parties are being recorded in a confidential conversation with an audible beep at particular intervals throughout the recording. Without permission, an individual can face imprisonment and fines.
In California, all parties to any confidential conversation must give their consent to be recorded. For calls occurring over cellular or cordless phones, all parties must consent before a person can record, regardless of confidentiality. Both civil and criminal penalties are available to victims of illegal recordings.
In the majority of U.S. states, youll only need consent from one of the persons participating in a call in order to record it. The party making the call can provide consent. However, approximately 13 states have chosen to require all parties consent in order to record the call and transcribe the call.
There are currently 11 states that have all-party consent: California, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Pennsylvania, and Washington.

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