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In this episode of Units, the focus is on effectively managing a notice of intent to vacate from a resident. Upon receiving the notice, it's important to promptly acknowledge it using clear communication. Property managers should confirm the move-out date provided by the tenant. Additionally, obtaining permission from the resident to show the unit to potential tenants is essential for a smooth transition. Requesting confirmation for a final walk-through allows property managers to evaluate any damages beyond normal wear and tear, which facilitates a fair resolution for both parties. Encouragement for residents during the process is also recommended.
