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In this lesson, Alicia introduces formal request patterns suitable for business emails and polite inquiries. She highlights several patterns that can be used to make requests, emphasizing that these are just starting points. A key example begins with "would," which is common in requests. The first pattern presented is "Would you be so kind as to..." along with the helpful hint of using "to" before the additional information in the request. Alicia encourages viewers to utilize these structures in their communication for a more formal approach.