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In this tutorial, the instructor discusses a transaction involving a credit memorandum issued by Elvis Merchandise to Jackson Company for $40 due to damaged merchandise. Instead of a cash refund, a credit memorandum is used since it relates to accounts receivable. This process is part of an accounting practice where the amount owed by Jackson is adjusted to reflect the damage. The instructor briefly reviews T accounts to illustrate the change, emphasizing that Jackson now no longer owes the full amount due to the credit incurred from the damaged goods.