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In this lecture, we review the importance of training evaluation, focusing on how to assess the effectiveness of a training program. The training process involves four phases: assessing training needs, enhancing the learning environment, selecting appropriate training methods, and evaluation. Initially, a training needs assessment identifies what is required. Next, the learning context is addressed by considering trainee characteristics and the organizational setting. Following this, appropriate training methods—such as lectures or simulations—are chosen to develop the key knowledge, skills, and abilities (KSAs) required for the program. Finally, the overall effectiveness of the training is evaluated to ensure its success.
