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In this video, Sylvia Ho addresses client inquiries regarding the enforceability of electronic signatures in Connecticut and Massachusetts. The rise of electronic transactions, especially post-COVID, has reduced the reliance on printed contracts. Businesses now often provide electronic devices, such as iPads, for customers to sign contracts directly. Additionally, the video highlights the increasing use of email and text for contract acknowledgment through signatures. This discussion aims to clarify legal aspects surrounding electronic signatures in the context of modern business practices.