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Dr. Donald Kirkpatrick, a university professor and former president of the American Society for Training and Development, developed the Four Levels Model for training course evaluation. This model aims to ensure organizations invest in effective training that yields a worthwhile return. The first level, Reaction, assesses trainees' favorable responses to the training, including evaluations of the instructor, materials, presentation, and venue. The second level, Learning, measures what trainees have learned against established learning objectives. The third level, Behavior, tracks changes in trainees' behavior on the job and evaluates how they apply the acquired knowledge. The fourth level focuses on the results of the training.
