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In this video tutorial, viewers learn how to create a quote for a customer. First, access the contact list to find the desired customer. After selecting the customer, click on the quotes icon to view past quotes and start a new one in the top right corner. Required information includes the customer's name, number of people, type of order (pickup, dining, or delivery), callback number, and payment method. On the right, enter the pickup or delivery date, time, special instructions, and who took the order. After filling in this detail, scroll down to select and specify the order items, such as the customer's preferred options for a super deluxe barbecue bar.