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[Music] hello everyone how are you doing this is mdtech here of another quick tutorial in todays video Im going to show you guys how to resolve principal or issues or print queue errors and what youre trying to print something it seems like its taking forever to load or its not ever gonna print this ritorno will be for you guys so without further ado lets jump right into it and were gonna start by opening up the Start menu and you want to type in printers best man should say printers and scanners want to open that up now underneath printers and scanners you want to select your printer on here and then select open queue you want to swap the printer tab at the top right here top left and then select cancel all documents its gonna answer you sure you want to cancel all documents so is what youre not doing that you can close out of both of these windows now you went ahead over to the store menu and type in command prompt best mattress a command prompt directly both desktop app yo