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In this tutorial by Access Learning Zone, instructor Richard Ross demonstrates how to build a customer database from scratch using Microsoft Access. The session covers creating a basic customer table and a customer form. Viewers can download the database file from the instructor's website, with additional links provided in the video description. Ross encourages participants to follow along in real-time for an effective learning experience, but acknowledges that some may prefer downloading the completed template to explore at their own pace. The lesson is compatible with Microsoft Access versions from 2007 onward, including 2010, 2013, 2016, and 2019.