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Before writing a complaint letter, ensure you're not angry. If you feel intense emotion, write it down to release frustration but discard it, then wait until you are calm to try again. The goal is to achieve desired results, so keep the letter respectful, calm, and factual. Start by centering your name and address at the top of the page, formatted like letterhead (e.g., David Taylor, DavidTaylor@home.com), followed by your phone number. Then, double-space and align left to include the date and the company's full address. If sending electronically, just use the company's customer service or customer relations department's address.