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In this episode of the Contract Teardown Show from Law Insider, host Michael Carrillo examines a Service Level Agreement (SLA) linked to a Master Service Agreement (MSA). He introduces the SLA in relation to a previous discussion with expert Darlene Tinelli. Michael explains that viewers can find the SLA and MSA for the company Telium online. The episode focuses on breaking down the components of the SLA, highlighting its purpose and relevance in contractual relationships. The goal is to provide insights into how these legal documents function and their implications for service delivery between parties.