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Over the past year, teams from Administration and Finance have introduced new services and processes to streamline campus work, improve campus safety and allow students to move around the campus in a safer and more convenient manner. These changes have taken place largely thanks to you. Now its time to seek your feedback once again. The feedback we received from the campus community during our annual Focus Forward Customer Satisfaction surveys provide us the information needed to target our service and process improvement efforts. The partnership that brought Mustang Shuttle to campus is one of the direct results of past feedback. ASI, the University Union Advisory Board, University Housing, and the Cal Poly Corporation partnered with Cal Poly Public Safety to docHubly expand the Mustang Shuttle program this year. Now the popular shuttle runs all day from 7 a.m. to after midnight, and the recently launched Mustang Shuttle app helps riders track its location. While some improve