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welcome to another free video tutorial brought to you by access learning zone comm I am your instructor Richard Ross in todays class were going to learn basic contact management now contact management involves keeping track of all the contacts that you have in your customer database so if you have a conversation with a customer or a customer comes into the store anything you want to track as being a contact with that person thats going to be saved in our contact management database now this database requires another one of my database templates you can find it on this page Ill put a link in the description below so you can just click on it all it is is a simple customer database with a customer table and a customer form you can build it from scratch if you want to or you can download a template free from my website this just keeps me from having to reinvent the wheel with every tutorial ok so here I am inside the basic customer database that I built before heres a simple customer