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[Music] hi this is ivan with simplesheets in this video were going to do a step-by-step tutorial of our work order management template this is one of over 100 pre-built and smart samplers that we offer click the link in the description and try 5 read templates before you buy lets get started the introduction sheet contains a short description about this template some definitions of the key terms used in this template over here we have a customization difficulty an explanation of the sheets that come with this template and some instructions on how you can utilize this template and at the bottom we have a short guide on using art templates with compatible online services this template helps you record and streamline service requests and transactions to help you improve your current processes we start in the coordination database sheet input the contact members contact methods and the customer details such as name id phone number and email input the service category service lead times p