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The caller, representing the Chase Executive Office, is reaching out to discuss a complaint received about a customer’s experience. The caller seeks to verify the last four digits of the customer’s social security number before continuing. The customer mentions that their previous communication involved a representative who took notes about their complaint. They express confusion regarding their complaint’s understanding. The primary issue is that the customer attempted to deposit a promissory note at several local Chase banks, arguing that under UCC codes, a signed promissory note qualifies as legal tender.
