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Roxanne Webster, a partner at Keller Williams, discusses forbearance plans, specifically reviewing one from Freedom Mortgage. She highlights concerns regarding the lack of clarity in the plan's language, particularly about what happens at the end of the forbearance period. The plan states that it is a temporary suspension of payments and requires client action for solutions towards the end. Roxanne emphasizes that the communication does not specify whether the missed payments will need to be repaid in a lump sum or spread out, which raises significant concerns for clients. She plans to provide a link for viewers to review the document further.