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Ashley, a senior clinical advisor at Care Patron, explains patient satisfaction surveys, which are tools used by healthcare professionals to assess the quality of patient care. These surveys ask patients to evaluate various aspects of their healthcare experience, including the quality of care, communication from providers, professionalism, and the overall condition of facilities. The feedback collected helps identify areas needing improvement, enabling clinicians to make informed decisions regarding issues like long wait times and communication gaps. The flexibility of these surveys allows them to be utilized by various healthcare roles, such as physicians and nurses. The initial step involves entering relevant patient information before rating specific dimensions on a scale.
