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before we explain how to reject and cancel documents it is important to distinguish the difference between the two actions a document rejection is a request initiated by a receiver to reject an e invoice or self-built E invoice this situation could arise possibly due to errorous information such as wrong buyer details or wrong invoice details a receiver can only request rejection within 72 hours from the time of validation of the SE e invoice via the my invoice portal a document cancellation is an action initiated by the issuer for similar reasons as mentioned the cancellation must also be done within 72 hours from the time of validation of the Sate e invoice via the my invoice portal the my invoice portal allows users to initiate a rejection of cancellation through three ways first is through the documents stab the second way is through the document details view and finally from the submission stab to reject a document to documents stab click the document button on the landing