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Dr. Donald Kirkpatrick, a university professor and former president of the American Society for Training and Development, developed the Four Levels Model for evaluating training programs. This model helps organizations assess the effectiveness of training to ensure they receive a worthwhile return on investment. The four levels are: 1. **Reaction** - Measures trainees' satisfaction with the training, including evaluation of the instructor, materials, presentation, and venue.2. **Learning** - Assesses what trainees have learned against predefined learning objectives.3. **Behavior** - Evaluates whether trainees have changed their behavior and applied what they learned back on the job.4. **Results** - Focuses on the quantifiable outcomes of the training in the workplace.