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In this tutorial, the presenter discusses the various services included in the community pharmacy contract, focusing on four main service categories, three of which are part of the NHS contract. The session begins by emphasizing the importance of foundational systems, symbolized by a block of cheese. The presenter then introduces essential services, beginning with dispensing. This service is often perceived as a simple task, but the presenter highlights that it involves the critical supply of medicines, which can be time-consuming and complex. The goal is to provide a deeper understanding of the operational aspects that contribute to effective pharmacy service delivery.
