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hello again i hope everyones keeping well lets get straight into it carrying on from where we left off last week you did watch last weeks video no ah okay fine anyway welcome to the services series where we look at the different types of services that are in the community pharmacy contract we said there are four main categories of services provided of which three are part of the nhs contract to start with were going to look at some of the essential ones the ones that all pharmacies have to do but before that i want you to take a good look at this here block of cheese yes this cheese is a metaphor for having good systems in place and i always want you to think back to this here piece of cheese okay okay well go on now lets start with one of these big essential services shall we dispensing this is whats often thought of as taking ages to just stick a label on a box i mean how hard can it be and why on earth does it take so long the service description is the supply of medicines a