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In this tutorial, the speaker explains how to cancel a gym membership. They emphasize the importance of understanding the terms and conditions you agreed to when signing up, as these form your contract. Key points include identifying whether your membership has a minimum term—such as annual or monthly agreements. The speaker also discusses consumer rights protecting you from unfair treatment, mentioning additional considerations related to the pandemic. They outline steps to solve issues, including effective communication with your gym and escalation methods for unresolved complaints. Overall, the tutorial aims to equip viewers with knowledge to navigate the cancellation process.