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it is not an easy task to operate an hr shared service center efficiently and in a structured manner the challenge is to bundle and process unstructured information of single tickets from a variety of input sources and documents to arrange them in a concise overview because this cannot be performed in a single processing step the gathering of every single piece of information from different sources is quite troublesome the search paths are diverse and the information found are accordingly incomplete the results are often unclear and difficult to evaluate this leads to a lot of extra work instead of a fast processing what solution should you choose our answer a self-learning ai based data enrichment with the ticket enrichment app for freshdesk thanks to the automated processing of incoming new tickets and to the preparation of all information may it be full text document attachment or image file all relevant information is automatically transferred in the corresponding data fields in a
