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This video tutorial discusses upcoming changes to incident definitions and the guide for CDD and DDAD waiver service providers, effective May 1, 2022. Created by Liberty Healthcare Corporation in collaboration with the Nebraska State Department of Health and Human Services, this presentation targets DDAD and CDD providers. The changes aim to enhance the incident reporting process, which is mandated by the Centers for Medicaid Services to ensure state systems effectively safeguard waiver participant health and welfare. A robust critical incident management process is essential, as highlighted by the Office of the Inspector General and DHHS in 2018.