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In this tutorial, Bruce from Printavo discusses strategies to increase sales and close more deals using their new quote management feature. He emphasizes the importance of establishing a consistent sales process, particularly the need for persistent follow-ups. Recognizing that shop owners have numerous responsibilities, Bruce highlights that customers are busy as well, making regular follow-ups essential—not as harassment, but as reminders of your availability to assist them. The goal is to enhance revenue by effectively managing incoming jobs and maintaining communication with potential clients.