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[Music] hey everyone welcome to another edition of this week at docHub where this week were talking about feedback so were a feedback heavy culture here at docHub and we embrace it because its an opportunity for us to hear whats going well and what we can do to offer a stronger product or a better customer experience now in our second ever episode of this week at docHub we talked about our app store reviews and our commitment to a world-class customer experience but today we want to talk about how we collect and react feedback from notaries obviously notarizations are at the core of everything we do and so were constantly learning and listening from notaries about the tools and resources they need to feel comfortable and confident on our platform its something that we really view as a really important partnership so joining me today is our regional head of notary operations nicole clark hey nicole hi andrew how are you doing today im doing great today how about you cant