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In this tutorial, Galen, a web designer, shares his experience with implementing templates and automations that significantly saved time each week. He reflects on his initial hesitation to use a CRM (Customer Relationship Management) tool, believing his business wasn't established enough for it. He realizes that lacking these systems hindered his growth and scalability. Now, he advocates for the necessity of a CRM for all service providers to manage daily operations effectively. Galen discusses his use of HoneyBook, which transformed his business, and promises to focus on how to swiftly create proposals using this tool.
