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im good how are you great i was just calling to confirm your appointment for your refine actually no i just realized i dont do [Laughter] that [Music] hey everyone its courtney notary welcome back to my channel today i will be going over how to confirm an appointment with a borrower okay so when i accept an appointment i usually call the borrower between one and two hours after ive accepted the appointment but if i accept the appointment before 8 a.m i do not call until after 8 a.m just as a courtesy because its too early before then so after 8 a.m i do go ahead and do my confirmation call okay im gonna go ahead and call the bower now lets see hi may i please speak to susan isnt she hi susan this is courtney the notary that was assigned to your refinance how are you im good how are you good thank you for asking i was actually just calling to confirm your appointment for july 26 at 3 p.m yes that sounds correct okay great i would just need from you a copy of a drivers license