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- The problem space and solution space refer to two distinct phases in UX research and design. When describing these two phases, I like to refer to the double diamond model created by the UKamp;#39;s Design Council as a helpful visual aid. The problem space can be represented by the first diamond, which includes the discover and define stages. In the problem space, a team is discovering information about the problem to be solved, defining what the problem is, as well as understanding who the problem affects. The second diamond represents the solution space where solution ideas are being explored, designed and tested. Both the problem space and the solution space involve user research, but each space requires different user research methods. In the problem space, since weamp;#39;re trying to learn about the problem and the affected users, weamp;#39;ll need to utilize exploratory research methods like user interviews, observational research in the field and diary studies. These method