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[Music] question four is do you investigate all incidents and have a process to record incidents including near misses this question is worth 20 points and to get full marks you need to show you record all accidents incidents and near-misses maintain an incident register and a process for investigating incidents accidents and near-misses to gain full points you will need to include evidence of at least one investigation into an accident incident or near-miss showing the investigation process including closeout which is where the incident is entered into your register that doesnt mean there has to have been an accident where someone was barely injured an incident could be a fairly minor event a near-miss or an omg event where things could have gone badly wrong but didnt thankfully the value in recording near-misses as if they are seen to be happening frequently they can be investigated which might help avoid a more serious incident happening in the future now this can be a tricky thi