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hello everybody and welcome to the records module training introduction my name is Erica and I have been with Crystal over the past eight years I primarily work in the records module doing trainings answering questions I do record editing help out the development team testing things and implementing new features to get started with the records training you should have in your welcome packet this records training outline if you do not have it you can go ahead and download it now the records training is segmented into different parts so itamp;#39;s just a systematic approach to the training the first part is part one that youamp;#39;re going to do on your own you should have Crystal installed if you do not youamp;#39;ll want to docHub out to Michelle at crystalpm.com and go ahead and get that installation scheduled once youamp;#39;ve got Crystal installed youamp;#39;re going to load the crystal PM template into your software this will ensure that you have the most up-to-date iteratio