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How to Move Page Software Maintenance Agreement

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lynn what is an sma or a software maintenance agreement a software maintenance agreement is an extended warranty for your software so it allows for upgrade inversion migration capability what are the benefits of an sma well you get access access to the most current releases of pcdms and you also get the benefits of ongoing software development and improvements you get version compatibility with your customers and your suppliers and you also get unlimited technical support excellent can i get tech support from canadian measurement metrology without an sma you certainly can but we do off we do charge 150 dollars per issue okay how do i order my sma upgrade then once youve received the quote we will wait for your purchase order once we get that and it takes about a week or so just for us to send you your updates how do you send it out we send out an sma kit so what it is its a nice little box and inside it has a pen a usb flash drive an agenda book as well and on the flash drive there

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Got questions?

Below are some common questions from our customers that may provide you with the answer you're looking for. If you can't find an answer to your question, please don't hesitate to reach out to us.

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Whats the difference between service and maintenance?

Maintenance is something thats scheduled like an oil change whereas service is when you need something specific fixed or tuned up thats outside of your regular maintenance schedule. Its a really tiny distinction but its important.

What are the payment terms for annual maintenance contract?

Payment Terms: (a) The payment for the AMC would be made in arrears at the end of every quarter within 15 days from the date of receipt of the bill/invoice. No advance payment will be made. (b) The invoice/bill shall be submitted in TRIPLICATE duly stamped and pre-receipted at the end of each quarter.

What should be included in a maintenance contract?

In your maintenance agreement, you will need to include: A section that defines both the provider and the client including their full legal names and any terms that need to be defined in the contract. A list of the services that will be performed in detail. Make sure all possible services as included.

What is a maintenance service agreement?

A maintenance agreement (contract), sometimes called a service agreement (contract), is an agreement which requires specific performance of repairing, cleaning, altering, or improving tangible personal property on a regular or irregular basis to ensure the products continued satisfactory operation.

What are the 3 types of agreement?

The three most common contract types include: Fixed-price contracts. Cost-plus contracts. Time and materials contracts.

What is the difference between service agreement and maintenance agreement?

Service contracts may include towing, rental and emergency road service Under a maintenance agreement, the maker of the agreement is obligated to perform regularly scheduled maintenance of property, such as regularly scheduled oil changes for an automobile.

What services may a software vendor provide as part of a maintenance contract?

A software maintenance agreement is an agreement signed between the software vendor and the software user to provide technical support. Examples of these maintenance services include error-detection, bug-fixing, upgrades, capacity enhancements or removal of obsolete functions.

What is the purpose of a maintenance agreement?

A maintenance agreement outlines the steps one party will undertake to insure the upkeep, repair, serviceability of another partys property. Maintenance contracts are commonly used by companies that take care of vehicle fleets, industrial equipment, office and apartment buildings, computer networks, etc.

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