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Employee satisfaction is crucial for business success, as unhappy employees are less productive and may leave. It reflects how content employees are with their roles within the organization. To maintain high satisfaction levels and reduce turnover, companies must focus on factors such as compensation, workload, management perceptions, flexibility, teamwork, and available resources. Regular feedback mechanisms, like employee satisfaction surveys, allow employers to assess overall happiness and identify areas needing improvement. These surveys can be conducted in-person or online, offering closed or open-ended questions to gauge employee sentiment effectively.