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hi and welcome back to another amazon selling video if youre new to my channel my name is nikki kirk and today we are talking about amazon reimbursements did you know that amazon might actually owe you money and today im going to walk you through how you can request that with sellerboard so if you are an amazon fba seller you probably already know this but amazon sometimes damages or loses your inventory or a customer doesnt return the item they wanted to return for and that means you might be due for a reimbursement from amazon amazons fba inventory reimbursement policy is if an item you send to us as part of the fulfilled by amazon fba service is lost or damaged at a facility or by a carrier operated by amazon or on amazons behalf we will replace that item with a new item of the same f and sku or we will reimburse you for it this is why its important if youre an fba seller to use amazons preferred ups account when youre sending in your items be