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this video will show you how to create a credit memo for wow cornell medicine first you will need to log into your supplier account at supplier.reba.com after youre logged in you can click directly on the workbench tab once youre logged into the workbench tab you need to click on the invoices tile if you do not have an invoices tile you can add it by clicking on the customize link after you click on the invoices tile you can find the invoice that you would like to create a credit memo against its important to note that all credit memos for while cornell medicine need to be created off of the previously submitted invoice via the business network so i can click directly on the invoice number and thats going to take me to the invoice page itself from here i can click on the create line item credit memo button at the top i can select my credit memo type where i can do either a quantity adjustment or a price adjustment for the purpose of this demo i will do a quantity adjustment then i