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The speaker introduces a discussion about notable figures in quality and healing, questioning who does not belong among them. W. Edwards Deming, Hans Selye, and Mother Teresa are mentioned for their contributions to quality measurement, psychoneuroimmunology, and compassion, respectively. Walt Disney is identified as the odd one out due to his focus on animation and theme parks rather than clinical measurement. The speaker reflects on their previous belief that Disney's inclusion was improbable, but suggests that innovation often involves making unusual connections. A reference is made to the "experience economy," which proposes a shift from traditional economic sectors, hinting at the evolving nature of contribution and influence in various fields.