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welcome to manage engine video tutorials in this screencast you will learn how to automatically select members of a cab for a change request using custom triggers we normally tend to select a cab and its members based on the service and the degree of impact for the change now using custom scripts we can automate them based on any field value of a change request and the members of the cab are associated at a very first stage of a change which is submission now let us see how to configure them you can download the sample Python script from our service displays resources the link for the same is available in the description of this video extract the Python script file under manage engine service desk integrations custom scripts open the script file using a text editor in this sample script I have configured the cab members based on the field value impact if my impact is high there are set of members and if my impact is medium or low these are my set of members to whom I would trigger the
