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Transcriber: Leonardo Silva Reviewer: Ruy Lopes Pereira Imagine that youve just received some negative information about me, just before this talk. Maybe he or she whos with you today has heard some rumors about me, some rumors about me being incompetent, being a liar, being a bragger, that I wear womens underwear - (Laughter) How much do you think that would affect your image of me right now? As a psychotherapist, working with occupational health, Ive met countless employees and leaders who are suffering from a toxic and unhealthy working environment. They are struggling because theyre lacking knowledge how to change the environment. They need outside help. Ive tried to help them and failed, times and times again. Ive tried conflict resolutions, group discussions, individual interviews, leadership coaching, failing time and time again to change this unhealthy working environment. So - Ten years ago, I started a little investigation of my own. I was trying to figure out why it