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In this tutorial, Bush discusses how to add a new field to the out-of-the-box views in Smart Reporting. He explains that these views are generic and typically only include essential fields. To address the issue of missing fields in specific applications, he demonstrates the process in a live demo. First, he logs in as a Smart Reporting administrator and navigates to the admin console, where he accesses the views section. He emphasizes the importance of creating a copy of the incident management view before making modifications. The tutorial aims to guide users through customizing views to include additional fields effectively.
