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Dr. Donald Kirkpatrick, a former university professor and president of the American Society for Training and Development, developed the Four Levels Model for training course evaluation. This model helps organizations assess the effectiveness of training programs to ensure a valuable return on investment. The first level, Reaction, measures trainees' perceptions of the training, including the instructor and materials. The second level, Learning, evaluates what trainees have actually learned against set objectives. The third level, Behavior, examines whether trainees apply what they learned on the job and if their behavior has changed. The final level, Results, assesses the overall impact of the training on organizational outcomes.