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The tutorial discusses automation features for creating quotes in Zoho, highlighting two options: one for simple quotes and another for complex ones. Simple quotes, which usually consist of a few line items and resemble a standard estimate, can be efficiently generated using the integration between Zoho CRM and Zoho Books. The presenter explains that Zoho Finance serves as a connector between the CRM and other Zoho applications, allowing businesses to leverage automation for quoting processes. For more complex quotes, which may involve contracts or detailed proposals, additional tools and processes are suggested to accommodate varying business needs.