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merging patients accounts you can merge two patient records family members or not into one patient record this functionality is helpful for removing duplicate patients indent Ricks Enterprise duplication of patients can also occur when a patient is entered without verifying that the patient already exists in the database for this office or all offices its important to note that both patients you merge must have active or non patient status or you can merge a patient with non patient status into an active record however you cannot merge a patient with an active status into a non patient record if the patients account you wish to eliminate has x-rays a support ticket will need to be submitted immediately to relink them to the new account to merge patients in the family file you need to identify the patients account that you wish to keep now we need to go to edit and select merge patients youll have to type in your password to override now on the advanced button were going to go an
