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hello my name is India from the new customer support team and in this video were going to cover how to merge two patients records first go to the patients file from your icons along the top youll need to select the merge button this is the two arrows pointing into each other the patient that youre on will automatically be set as the destination patient this will be where all of the data ends up to choose your source patient click into the box then select the list button choose yours you look at patient record and select ok in order to mark the source as inactive selects a reason in this case Ive chosen duplicate if there is any other reason click on the list button and theyll be available here to add any extras in click on the +1 and give it a code and a description once you are happy selects ok you will get a box which asks are you sure you want to merge as the operation isnt irreversible if you are happy select yes all of the information will now be held on the destination p
