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hi all in todays webcast we will talk about data flow from order management to service contract to begin with I will create a sales order and I will progress it all the way to service contract its create a order adder enter the order line information for my case I have a s5 for 88 as a product item so in my example I will have a warranty item which is associated with the Bella material for a s5 for 88 apart from that I will order an extended warranty for one year for my product so I have a product item I will enter the service line which is extended warranty then I will provide a reference for this service item so whenever we enter a service item we have to provide the reference of the product line product line can be in the same order different order or it could be at the is already installed on the customer site in that case we provide the base reference so in my case I will provide the reference of the line 1.1 so in my case the service line and the product liner a