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In this video, Jake Lett demonstrates how to create a custom quote in HubSpot using a custom rich text field for the description. This feature allows for enhanced formatting, including bullet points and hyperlinks. Jake shows that the default formatting options are limited, as he encounters an issue with text alignment when adding bullets. To address this, he explains the necessity of creating a new description property that supports rich text instead of just multi-line text. He instructs viewers to access site settings to initiate the process of adding a new property for better layout adjustments in the quote descriptions.
