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The health information department is responsible for managing patient medical records in various formats, ensuring accuracy, timeliness, and confidentiality. Staff start their day by scanning records received overnight to provide care teams with timely access to information. They verify that required documentation for current inpatients, such as history and physicals, is available for review before providers evaluate newly admitted patients. The department monitors and completes several processes, ensuring that provider documentation—whether dictated, voice-to-text, or self-typed—is professional and accurate for ongoing patient care, while still handling paper records alongside electronic health records.