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Scott Ferguson, principal of the global risk and security practice, discusses the audit management application within ServiceNow. This application integrates policy compliance and risk management, focusing on the "third line of defense," which involves auditors verifying adherence to standards. The audit management dashboard showcases individual audit engagements, highlighting associated assets, controls, and details of any open issues that arise from those audits. This structured approach helps auditors ensure that all actions and controls are followed as expected during the audit process.