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To write an effective complaint letter, it's crucial to remain calm and focused. If you're feeling outraged, take a moment to cool down before writing. Outrage can lead to impulsive reactions, which may hinder your ability to achieve a satisfactory outcome. Once you've regained composure, keep your letter concise—ideally one to two pages long. Start with a clear statement about the reason for your letter followed by what you want. Present the facts in chronological order, then specify how your expectations were not met. Avoid overwhelming the recipient with excessive grievances, as they are unlikely to read a lengthy complaint.